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Job title
Technical Support and Training Manager
| Ref no. | BHN562557 |
|---|---|
| Location | Leeds, England |
| Start date | ASAP |
| Job type | Permanent |
| Job status | Closed |
You can not apply for this job as its status is Closed.
Job summary
My client is currently seeking an experienced Technical Training and Support Manager to oversee and manage all facets of technical training and support, both internally and externally, on a global scale.
Key skills required for this role
Trainer, training support manager, technical support manager, training manager, automotive, automotive manager
Important
Must have relevant experience
Job description
The primary goal of this role is to elevate business development levels by providing comprehensive training, spearheading E-Learning initiatives, and ensuring impeccable technical support while maintaining a service for tracking and tracing support interactions.
Brieft overview of the role:
- Strategise and implement global training plans.
- Collaborate with external partners for ongoing training needs.
- Coordinate internal departments for service progression.
- Provide comprehensive staff training for efficient operations.
Requirements:
- Experience in training provision and business case planning.
- Proficient communication skills across all levels of the organization.
- Excellent computer proficiency, particularly in Microsoft Office.
- Strong written and verbal communication skills.
- Previous customer service experience.
- Proven track record in managing/supervising teams.
- Demonstrated organizational skills.
- Experience within the bus industry.
- Active driving license.
Beverley Luckett manages this role
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