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Spares & Fullfilment team leader
My client are currently looking for a permanent spares & fulfilment team leader to join them on a permanent basis. This is an excellent opportunity to work for a company who has continued to grow.
The Spares Fulfilment Team Leader shall serve as the senior focal point for all matters regarding the timely provision of spare parts (and tools) worldwide to satisfy the clients customers
Location - Surrey
Salary - Competative (plus benefits)
The roles & responsibilities for this role will be -
Delivering commercial quotations / bid / tender response with respect to spare parts supply.
Ensuring all spare parts sales are quoted in accordance with annually agreed markup.
Raising part demands (for processing by the company Purchasing Team and/or the applicable Production Manager) in response to the specific demand.
Administering (in accordance with the terms of the purchase order or supply agreement) and expediting (by liaison with the internal supply point) spare part demands.
Ensuring appropriate parts labelling and arranging dispatch / delivery of spare parts both from SAP and physically.
Swiftly resolving delivery issues and customer spares parts rejection.
Assisting Accounts department with customer payment issues.
Maintaining expert knowledge of the terms of any applicable supply agreement (where one is in place) and agreement specific pricing.
Providing an excellent service to internal and external customers on a daily basis and in a timely manner.
Ensuring all customers' needs and requirements for parts are met and having the foresight to see additional sales opportunities.
Monitoring stock and providing recommendations to the TLS Manager for the range and scale of spares holding of fast moving items.
Customer liaison visits.
Formal reporting, including but not limited to: spares sales; workload; concerns & challenges.
Provide leadership and direction to two subordinate reports, Spares Fulfilment Coordinators, responsible for allocated customer accounts and specific spares fulfilment duties.
The ideal candidate for the role will have -
Minimum 5 years' experience in a vehicle parts supply role.
The ability to communicate effectively and articulately at all levels within the business will be essential as well as being a team player.
Proficient in the use of Microsoft office tools.
The following experience / knowledge is desirable:
Experience of using SAP.
Knowledge of parts supply to military customers.
Working knowledge of export process and procedures.
The ability to read and understand engineering drawings
Barclay Meade acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Barclay Meade and may assist with processing your application.