Job summary

Barclaymeade are seeking an Aftermarket Sales Manager with a technical background to work with a Marine Services business across the UK.

Key skills required for this role

sales, marine, maritime, vessel, Aftersales

Important

Sales or Aftersales experience in the Marine sector. Ideally technical background

Job description

We are actively seeking an Aftermarket Sales Manager for a Marine Services business who are expanding their UK team.

The ideal candidate will drive aftermarket sales, maintain customer relationships, and ensure satisfaction with all products and services. This role requires strong sales leadership, excellent communication skills, and effective collaboration with internal teams.

The focus of this role is likely to be the Merchant Vessel portfolio with a key emphasis on building, maintaining and expanding the relationship with the customer as well as being the key point of communication and understanding between both camps.

You will work from home and travel the UK to visit clients, attend trade shows and main site offices when required.

Other Key Responsibilities will include

• Drive aftermarket sales in collaboration with product groups. Use sales reporting tools to monitor and optimize performance.
• Foster relationships with customers, acting as the main contact for defined customers and ensuring prompt assistance.
• Develop and execute strategies to enhance product recognition and promote campaigns, service letters, and system upgrades.
• Coordinate with spares, technical support, sales support, and aftermarket product sales teams to ensure seamless service.
• Secure service agreements for key customers, gaining senior management approval as needed.
• Serve as the primary escalation point for customer issues, ensuring timely resolution.
• Prepare proposals for new functionalities, modifications, and retrofit/refit solutions.
• Understand customer operations and needs to offer relevant products and services.
• Facilitate communication within sales teams and collaborate with Global Sales & Marketing departments.
• Contribute to budgeting and forecasting, providing insights based on market analysis and customer feedback.
• Maintain accurate customer information in the CRM system.
• Participate in projects to drive innovation and efficiency in sales processes.

Qualifications:

• Good experience in aftermarket or technical sales.
• Proven track record in sales leadership and customer relationship management.
• Strong negotiation and interpersonal skills.
• Ability to work independently and prioritise tasks effectively.
• Proficiency in CRM systems and Microsoft Office Suite.
• Bachelor's degree in Business Administration, Marketing, Engineering, or related field (preferred).

For further information, please apply now and we'll be in touch for a further conversation