Job summary

The Internal Sales Engineer is responsible for managing and assisting our external business development team in sales and the delivery of individual and multiple lines of standard equipment and associated technical support to customers in the UK.

Key skills required for this role

Technical knowledge of Water Treatment systems

Important

Technical knowledge of Water Treatment

Job description

Introduction:
The Internal Sales Engineer is responsible for managing and assisting our external business development team in sales and the delivery of individual and multiple lines of standard equipment and associated technical support to customers across the UK.

The Role:
The Internal Sales Engineer supports the Equipment Sales Manager & Business Development Managers to meet performance objectives of Equipment Order Intake and Revenue. The role covers the region of the UK as appointed by the Sales & Marketing Manager. The role includes directly selling to Contractors and end users and providing technical support to consultants. In addition to meeting the regional equipment sales objective, the Internal Sales Engineer will on occasion be tasked in assisting with purchase order requisitions and expediting, onboarding new customers, but more importantly, assist in revenue forecasting and processing sales orders for equipment.

The role is also to assist colleagues in a variety of duties as needed. This role therefore requires a person with a flexible mind-set, can-do attitude, and determination to win.

Main Responsibilities:
Work with the Equipment Sales Manager & Regional Business Development Manager to develop and deliver proposals.

Directly sell to contractors and end users and secure new business for all products, across all market sectors in the region.

Gain consultant acceptance with equipment by participating in or delivering Continuing Professional Development presentations.

Deliver Technical Submissions when the client is not specified on a target project with support from sales and technical colleagues as required.

Manage key Supplier and Customer relationships.

Specific Job Function:
Receive and filter new email requests for quotation and respond to telephone enquiries.
Maintain and manage a pipeline of live projects and report on any that are not won.
Ensure all follow-ups are completed on any proposal sent to customers.
Generate high quality technical proposals for selected projects.
Forecast orders expected by month and by quarter and on revenue by month.
Ensure that CRM is always updated.
Expedite goods to meet customer expectations.
Maintain Equipment Sales price lists and Supplier Cost price lists.
Respond to customer queries on orders and invoices.
Teams meetings with clients.
Make joint visits with the BDM as required.

Qualities Required:
Self-motivated with high level of personal responsibility.
Flare for sales, customer communication and negotiations.
Highly effective Time Management and Personal Organisation.
Able to communicate fluently/effectively in English.
Strong aptitude for numeracy.
Able to prioritize and manage time efficiently.
Excellent interpersonal skills; professional and strong powers of communication.
Flexible working nature.

Education/Experience:
Technical knowledge of Water Treatment systems would be an advantage.
Engineering background preferred but not essential.
Experience of selling Equipment and Service.
Goal-oriented, organized team player.
Excellent interpersonal relationship skills.
Proven experience in account management.
Strong computer literacy including Sage ERP and MS Office would be desirable.