Demand Manager (Customer Account Manager)

Ref No. BHN523221
Salary £35,000 - £40,000/annum
Location Farnborough, England
Job type Permanent
Job Status Open

Introduction

A leading aerospace business requires a Demand Manager to manage customer relationships and order books. Applicants need customer interaction expertise, and an appreciation of MRP/ERP, supply chain and demand management.

Important

Demand Manager, Customer Account Manager, Order Book Manager, Supply Chain, MRP/ERP

The Job

A leading aerospace business requires a Demand Manager to manage customer relationships and order books. Applicants need customer interaction expertise, and an appreciation of MRP/ERP, supply chain and demand management.

The Demand Manager will essentially operate as a Customer Liaison, Customer Account Manager or Customer Order Book Manager for a number of aerospace businesses. Communicating customer demand signals to the rest of the business - supply chain, production, operations etc.

Specific duties of the Demand Manager include:

  • Customer liaison - meetings, order book, updates, queries, feedback, progress, score cards, quotes
  • Update and maintain customer demand in the ERP system
  • Support business reporting process - order books, sales revenues, sales orders, arrears, OTIF, SIOP
  • Report and monitor safety stock levels
  • Continuous improvement around; demand management, supply chain etc.

Demand Manager applicants should meet the following criteria:

  • Customer liaison experience - customer account management, customer demand planner, order book
  • Knowledge of supply chain planning - stock, inventory, demand, supply etc.
  • ERP/MRP, knowledge/experience
  • Excellent communication and relationship building skills.

Adam Cardey
manages this role


 

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